This morning, Nick did a careful job of cutting me a replacement shade for my bathroom window. Perfect measurement, and a quality shade. Thank you.

Looking for knife sharpener,showed in store stock on website. At store not in stock but...if I'm correct Lindsey helped ckng other store that had in stock. Great customer service.

Went here 2 days ago. Tom was so helpful to me in the paint supply department. I have a real bad back and he brought the different tools to see my choices and offered suggestions to which I greatly appreciate! He had excellent customer service! Pleasure to shop there!

I would like to give a big Thank You to Steve and George for going the extra mile to help! I’ll try to make a long story short…my Dad recently passed away. My Mother wanted to BBQ but was overwhelmed with Dad’s big barrel charcoal grill. I went in last weekend to purchase a small gas grill for her. I drove my Dad’s pickup truck and went to Ace in Massapequa Park to buy “the perfect grill” for my Mom. Steve came right over and showed me all the grill options. I chose a weber gas grill. Steve said they don’t keep many grills in stock and they didn’t have it, but would order it for me. I explained I needed it today & asked if the floor model was In perfect working order for sale. Steve said yes! Him and George came right outside and not only out the grill into Dad’s pickup truck, but also showed me how to work the back hatch and cover. I got the grill to Mom’s house and noticed it was missing the ignition. I went back to the store, Steve took all my information showed me what to look for on the grill to take pictures for him to figure out what part was missing. Steve even called into the store on his day off to make sure my issue would be fixed. George came out to Mom’s house yesterday, installed the part and made sure the grill was “perfect” for Mom! Thank you Steve and George! You helped us, educated us, and made sure we had an excellent experience!! Thank You Costello’s Ace Hardware

This place is awesome. Much better than home Depot or Lowe's, everyone is so friendly here and more than willing to help you. I got a great hammer and saw here and I'm very happy with my purchase. There always seems to be coupons for this place to make the price of things more affordable.